Online Therapy & Telehealth
for California Residents
Quality therapy shouldn't depend on where you live or whether you can get to an office. Heidi Francine offers secure, HIPAA-compliant online therapy via Zoom to any California resident — delivering the same compassionate, evidence-based care as her in-person sessions, from wherever you are most comfortable.
Online Therapy Is Just As Effective as In-Person
A growing body of research — accelerated significantly since 2020 — consistently shows that online therapy produces outcomes equivalent to in-person therapy for most mental health concerns. Anxiety, depression, trauma, PTSD, relationship difficulties, grief — all respond well to telehealth treatment.
The most important factor in therapy outcomes is the therapeutic relationship — the sense of safety, trust, and connection between client and therapist. That relationship translates fully to a video format. Heidi's warmth, attentiveness, and clinical skill come through just as clearly on screen as they do in person.
In fact, many clients find that online therapy has distinct advantages — the comfort and familiarity of their own environment, reduced logistical barriers, and the flexibility to fit therapy into a busy schedule without travel time. For some clients, particularly those with anxiety or trauma, being in their own space actually supports the therapeutic process.
Book Your First SessionAvailable to All California Residents
Heidi's online therapy practice serves clients throughout California — from San Diego to San Francisco, from the coast to the desert. Wherever you are in California, you have access to the same high-quality, trauma-informed therapy that Heidi provides at her Riverside, Huntington Beach, and Costa Mesa offices.
🔒 Secure & Confidential
All online sessions are conducted via HIPAA-compliant, encrypted video platforms. Your sessions are fully private and confidential. Heidi uses professional-grade telehealth technology designed specifically for healthcare providers — not consumer video calling apps.
The Benefits of Telehealth Therapy
Online therapy offers real advantages — especially for busy people, those in rural areas, or anyone who finds the idea of therapy more approachable from home.
Comfort of Home
Many clients find it easier to open up when they're in a familiar, comfortable environment. Your own space can feel safer and more relaxed than an office — which can actually support deeper therapeutic work.
Flexible Scheduling
No commute means more flexibility. Online sessions fit more easily into a busy workday, lunch break, or evening schedule — making it easier to attend consistently, which is key to therapeutic progress.
Access Anywhere in CA
Whether you're in Los Angeles, San Diego, the Bay Area, or a rural community, online therapy gives you access to the specific therapist who is the right fit for you — not just whoever is geographically close.
Works for Couples & Families
Online therapy works beautifully for couples and families — partners can join from the same space or different locations, and families can participate without everyone needing to travel to an office.
EMDR Available Online
EMDR therapy can be effectively delivered via telehealth using audio bilateral stimulation or self-directed tapping. Research supports online EMDR as an effective alternative to in-person sessions.
Reduced Barriers
For clients with anxiety, mobility challenges, chronic illness, or caregiving responsibilities, online therapy removes the barriers that might otherwise prevent them from getting the support they need.
All Services Available via Telehealth
Every service Heidi offers in person is available via secure online Zoom sessions.
🧠 EMDR Therapy
Online EMDR using audio bilateral stimulation or self-tapping. Just as effective as in-person for most clients.
🌿 Trauma Therapy
Trauma-informed, Polyvagal-informed therapy for trauma and PTSD via secure telehealth.
💑 Couples Therapy
Couples can join from the same location or different locations for online relationship therapy.
🌊 Anxiety Treatment
Evidence-based anxiety treatment including EMDR, CBT, and nervous system regulation via Zoom.
🌱 Depression Therapy
Compassionate, effective depression treatment available to California residents statewide.
🛡️ PTSD Treatment
Online EMDR and trauma-focused therapy for PTSD — available anywhere in California.
🕊️ Grief Counseling
Grief support from the comfort and safety of your own home — often exactly where you need it most.
👨👩👧 Family Therapy
Family therapy via telehealth — family members can join from the same or different locations.
🎨 Teen & Adolescent Therapy
Online therapy for teenagers — particularly effective for teens who prefer the privacy of their own space.
How Online Therapy Works
Getting started with online therapy is simple. Here's what to expect.
Book Your Appointment
Use the online booking form or call (909) 353-8209 to schedule your first session. Heidi will confirm your appointment and send you everything you need.
Receive Your Secure Link
Before your session, Heidi will send you a secure, HIPAA-compliant video link. No downloads required — it works directly in your browser on any device.
Find a Private Space
Find a quiet, private space where you won't be interrupted. Headphones can help with privacy and sound quality. That's all you need.
Join Your Session
Click the link at your appointment time. Heidi will be there to welcome you — your session begins just like any other therapy appointment, just from wherever you are.
Do the Work
Everything that happens in an in-person session happens online — the same depth, the same connection, the same evidence-based approaches. Many clients are surprised by how natural it feels.
Continue Your Progress
Schedule follow-up sessions at a cadence that works for you. Consistent attendance is the most important factor in therapeutic progress — and online therapy makes it easier to show up consistently.
Meet Heidi Francine, LMFT
Heidi Francine is a Licensed Marriage and Family Therapist offering online therapy to California residents throughout the state. EMDR trained and Polyvagal-informed, she brings the same clinical expertise, genuine warmth, and trauma-informed approach to her online sessions as she does to her offices in Riverside, Huntington Beach, and Costa Mesa.
Whether you're in Los Angeles, San Diego, the Central Valley, or anywhere else in California — if you're ready to work with a skilled, compassionate therapist who specializes in trauma, EMDR, anxiety, depression, and relationships, Heidi is available to you online.
Sessions are $180 per hour. Sliding scale available. Super Bills accepted for PPO Insurance.
Real Results from Real Clients
Heidi is an amazing EMDR therapist. She completely transformed my life. She met me where I was at in life, she always showed up for me and made me feel safe throughout the whole process.
Hedi is incredibly intuitive and is really skilled at leading me to discover my own truth. I've made incredible progress working with her.
I've been seeing Heidi for over a year now. I've seen such an improvement in my daily life and my relationships with my family. She's truly gifted.
Online Therapy — Frequently Asked Questions
Yes — research consistently shows that online therapy is as effective as in-person therapy for most concerns, including anxiety, depression, trauma, PTSD, relationship issues, and grief. The therapeutic relationship — the most important factor in therapy outcomes — translates just as well to a video format. Many clients actually prefer online therapy and find it easier to open up from the comfort of their own space.
Yes — Heidi uses HIPAA-compliant, encrypted video platforms for all telehealth sessions. Your sessions are private, secure, and confidential. Heidi will never record sessions without your explicit consent.
Yes — EMDR can be effectively delivered online. Instead of in-person eye movements, online EMDR uses audio bilateral stimulation or self-directed tapping techniques that you can do yourself during the session. Research supports the effectiveness of online EMDR, and many clients find it works just as well as in-person sessions.
Online therapy is available to any California resident. Due to licensing requirements, Heidi can only see telehealth clients who are physically located in California at the time of the session.
You need a device with a camera and microphone — a smartphone, tablet, or computer all work well. A stable internet connection and a private, quiet space where you won't be interrupted are the main requirements. Heidi will send you a secure link before each session.
$180 per session — the same as in-person sessions. A sliding scale is available based on income and consistent attendance. Super Bills are accepted for PPO Insurance holders for potential out-of-network reimbursement.
Yes — online therapy works for couples and families as well as individuals. Partners or family members can join from the same location or from different locations. Heidi will work with you to find the format that works best for your situation.